Privacy Policy

Last updated: October 16, 2026

This policy describes personal information handling for velnarov.com, operated by Xiamen Lingsuoyun E-Commerce Co., Ltd.

Information and Purposes

We collect information you provide, including contact details, delivery addresses, order information, and support correspondence. Browsing may generate device, IP address, cookie, and interaction data.

We use this information to fulfill purchases, communicate with customers, maintain the store, prevent fraud, and improve our services. Marketing communications are sent where permitted, with an unsubscribe option.

Service Providers

Our store uses Shopify. Hosting, payment, fulfillment, analytics, and support providers may process information needed for their services. Payment credentials are handled through payment providers.

Cookies and Advertising

Cookies support essential functions, preferences, measurement, and, where enabled, advertising. Use available privacy controls to manage choices. Consent requirements apply where required by law.

Retention and Protection

Information is retained as needed for transactions, support, recordkeeping, and legal obligations. We use reasonable safeguards; complete security cannot be guaranteed. Processing may occur outside your country.

Your Choices

Applicable rights may include access, correction, deletion, consent withdrawal, and advertising opt-outs. Contact us to exercise them.

Contact

Xiamen Lingsuoyun E-Commerce Co., Ltd.
Part 2, Room 605, No. 12-3 Xinghu Road, Huli District, Xiamen, Fujian, China
service@velnarov.com
+86 592 2230312